Feedback from previous guests about their experience.
66%
liked the hotel and would stay again
Helpful service
Near seaside and Barcelona
Room view
Distance from train station
6.6/10
Nice
Rooms
7.0
Location
6.5
Service
7.2
Dining
6.3
Guest reviews
6.6/10
based on 6 reviews
3.5/5
based on 297 reviews
8.0
8.0/10 based on 3333 reviews
#6 of 9 hotels in Granollers based on Tripadvisor
Ernie
United Kingdom,
March
2024
6.8/10
The hotel offers quiet rooms that are suitable for a business stay despite minimal furnishing. The service was a mix of unhelpful due to a noisy event and extremely helpful for necessities like taxis. A good location for car travelers but not ideal for exploring as a tourist. Dining varied from excellent vegan options to occasional cleanliness issues. The facilities cater to basic needs.
Rooms
7.0
The room was quiet and suitable for a business stay, though not rich in furnishings.
Service
6.0
Service was a mix of unhelpful due to a noisy event but extremely helpful for necessities like taxis.
Location
8.0
Convenient location for travelers by car but not for tourists looking to explore.
Dining
5.0
Dining ranged from excellent vegan options to occasional cleanliness issues.
Facilities
8.0
Basic facilities provided for a comfortable stay.
Alan
United Kingdom,
March
2024
6.8/10
The hotel rooms were spacious but lacking some basic items like facial tissue. The view was nice until the curtain fell on me, and the overall cleanliness was good, although the room seemed a bit tired. The service was efficient but not very friendly. The location was great for relaxation and strolls but somewhat far from city center amenities. The dining options had a limited selection for the size of the hotel. The facilities were sufficient but could use some improvement.
Rooms
7.0
The rooms were spacious but lacking some basic items and a bit tired.
Service
6.0
The service was efficient but not very friendly.
Location
8.0
The location was great for relaxation and strolls but far from city center amenities.
Dining
6.0
The dining options had a limited selection for the size of the hotel.
Facilities
The facilities were sufficient but could use some improvement.
Andy
United Kingdom,
January
2024
6.8/10
The hotel offers a pleasant stay with views towards the mountains, and the breakfast, including hot bacon and scrambled eggs, is sufficient. However, my experience was slightly marred by finding hair in the bath tub. The rooms, although lacking in rich furnishings, are spacious and provide reasonable wireless speed, suited for a business stay. Some basic items like facial tissue were missing.
Rooms
7.0
The rooms are spacious, although lacking some basic items. The furnishing is not rich but functional.
Service
8.0
The service was extremely friendly and welcoming. However, assistance in utilizing leisure facilities could be improved.
Location
6.0
The location was good for our needs, but finding activities in the non-tourist area was challenging.
Dining
6.0
The dining experience was sufficient, with a variety of options available. However, there were cleanliness issues noted in the dining area.
Facilities
7.0
The facilities provided were adequate for a comfortable stay.
Robert
United Kingdom,
September
2023
6.6/10
The hotel offers a mix of positives and negatives. The rooms are incredibly dark but decorated with high-quality materials and close to the train railway. The service was a mix of experiences, from a very kind refund gesture to some bad and irresponsible behavior. The location is far from the train station, making it difficult to walk, yet great for relaxation and strolls. The dining experience was excellent but a bit on the expensive side. Overall, there are highs and lows to consider.
Rooms
7.0
The rooms were incredibly dark but decorated with high-quality materials near the train railway.
Service
6.0
The service was a mix of experiences, from a very kind refund gesture to some bad and irresponsible behavior. However, the staff was extremely friendly and welcoming.
Location
5.0
The location is far from the train station, difficult to walk to, but great for relaxation and strolls into Granollers or quick trips to Barcelona.
Dining
8.0
The dining experience was excellent but a bit expensive, offering delicious food and plentiful options near La Roca Village outlet.
Facilities
7.0
The facilities offered were satisfactory, but there were some areas that could be improved.
John
United Kingdom,
August
2023
7.0/10
The hotel has its ups and downs. The rooms are reasonably sized and functional, but the view of the railway could be better. The service is top-notch with very helpful and responsive staff, although language barriers may arise. The location, although near the seaside and Barcelona, may pose challenges for travelers without a car. Dining options are decent but can be a bit pricey. Overall, it's a good spot for a short stay, but some improvements are needed.
Rooms
7.0
The rooms are reasonably sized, functional, with nothing extra, and overlook the railway. It would be better if the view was more pleasant.
Service
9.0
The service here is excellent, with very helpful and responsive staff. They assisted with travel arrangements and the food was of good quality, although language barriers might be encountered.
Location
6.0
The hotel is a bit far from the train station, which can be tiring to walk to due to the distance and terrain. It's good for travelers with a car, but not so convenient for those relying on public transportation.
Dining
6.0
The dining experience was decent but a bit expensive for the limited choices available. On occasion, cleanliness could be improved.
Facilities
7.0
Helpful service
Room view
George
United Kingdom,
June
2023
7.2/10
My stay at the hotel was quite enjoyable overall. The rooms were spacious with pleasant views of the mountains, although some basic items were missing. The breakfast was sufficient, offering hot bacon and scrambled eggs, along with a buffet spread of bread and cheeses. However, the hotel is situated near a railway, and without a proper parking space.
Rooms
7.0
The rooms were spacious and offered lovely views towards the mountains, but lacked some basic items like facial tissue.
Service
8.0
The service was very helpful and responsive, making our stay enjoyable. However, one employee was a bit rude and unhelpful during check-in.
Location
6.0
The hotel is great for relaxation, with comfy rooms and decent restaurant options. However, it is quite far from the city center, making it a bit inconvenient for those wanting to explore the city.
Dining
7.0
The dining experience was good overall, with delicious options including vegan and gluten-free choices. However, some felt it was a bit expensive compared to other places.
Facilities
8.0
The hotel offers standard facilities for a comfortable stay.
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